Loading...

Processing your request

Thank you for your patience.

Skip to main content
Español
Aep Texas
  • My Account
    • Account Summary
    • Bills & Payments
    • Service Requests
      • Service Requests Overview
      • Start, Stop or Transfer Your Service
      • Modify Service
        • Change or Upgrade Your Service
        • Modify Home Service
        • Modify Business Service
      • Meter Reading Schedule
      • Electric Choice
    • Your Energy Usage
    • Account Settings
      • Account Settings Overview
      • Notifications
      • Manage Multiple Accounts
        • View Your Accounts
        • Add Account
        • Remove Account
        • Change Default Login Account
      • Change Account Password
      • Change Email Address
      • Change Mailing Address
      • Change Phone Number
      • Change Profile Name
    • Business Accounts
  • Outages
    • Outages Overview
    • Report Power Outage
    • Check Outage Status
    • View Outage Map
    • Outage Alerts
    • Report Other Problem
      • Report Safety Hazard
      • Report Tree Problem
      • Report Streetlight Problem
      • Report Outdoor Light Problem
      • Report Power Theft
    • Outages FAQ
    • Outage Verification Letter
    • Load Shed Information
  • Savings
    • Savings Overview
    • Money and Energy Savings for Your Home
      • Home Savings Overview
      • Save Energy
        • Save Energy Overview
        • Appliances & Electronics
        • Heating & Cooling
        • Landscaping
        • Lighting
        • Water Heating
      • Temperature Tracker
    • Money and Energy Savings for Your Business
      • Money and Energy Savings for Your Business Overview
      • Save Energy
        • Save Energy Overview
        • Heating & Cooling (HVAC)
        • Lighting
        • Motors & Drives
        • Refrigeration
      • Temperature Tracker
      • Savings Toolkit
    • Your Energy Usage
  • Community
    • Community Overview
    • Caring For Our Community
      • Caring For Our Community Overview
      • Volunteering
      • Charitable Giving
      • Featured Stories
    • Growing Our Community
      • Growing Our Community Overview
      • Community Affairs and Economic Development Managers
    • Power Projects & Plans
      • Power Projects & Plans Overview
      • Reliability & Tree Trimming
      • McAllen & Mission Area Transition from Oncor
      • Smart Meters
      • Asset Controller
    • Energy Education
      • Energy Education Overview
      • Kids & Teachers
      • Electric & Magnetic Fields
    • Clean Energy
    • Economic Development
    • Electric Cars
    • Electrification for Your Business
    • Featured Stories
  • Contact
    • Contact Us
    • Update Account Settings
    • Report an Outage
  • Safety
    • Safety Overview
    • Order Safety DVD
    • Power Line Safety
    • Staying Safe at Home
    • Contractor Safety
    • Emergency Responders
    • Generator Safety for Businesses
  • Company
    • Company Overview
    • About Us
      • About Us Overview
      • AEP Texas Electric Choice
        • AEP Texas Electric Choice Overview
        • Business Hours & Holiday Schedule
        • Letters of Authorization
        • Permit & Inspection Requirements
        • How to Register As A REP
        • REP Desk
        • Meter Reading Schedule
        • SAC & TDSP Codes
        • Tariff Codes
        • Transition Deposit Charge Agreements
        • Workshops
        • ZIP codes
      • AEP Texas Leadership
      • AEP Texas Electric Rates
    • Economic Development
      • Economic Development Overview
      • AEP Economic Development
      • Economic Development Training
    • News Releases
      • News Releases Overview
      • AEP Texas Media Contacts
    • Careers
    • Legal Notices
    • Media Gallery
  • Clean Energy
    • Clean Energy Overview
    • Electric Cars
      • Electric Cars Overview
      • Electric Vehicles for Your Business
    • Electrification for Your Business
      • Electrification for Your Business Overview
      • Electric Forklifts
    • Environment
    • Renewable Energy
      • Renewable Energy Overview
      • Solar
        • Solar Overview
        • Do's and Don'ts of Hiring a Contractor
        • How Residential Solar Panels Work
      • Wind
  • Business Customers
    • Business Summary
    • Business To Business
      • Business To Business Overview
      • Pole Attachment Policy
    • Industry Solutions
      • Industry Solutions Overview
      • Economic & Business Development
      • Sustainability
      • Electrification
      • Associated Business Development
    • Builders & Contractors
      • Builders & Contractors Overview
      • Installing Generating Equipment
      • Meter Install Order Status
      • New Business Service
      • New Home Service
      • RV Park Meter Policy
      • Temporary Service
    • Federal Tax Credits | Explore Grants & Incentives for Your Business
Register Contact us
Español
Give feedback
  • My Account(current)
    Account Summary
    • Electric Choice
    • Electric Rates
    Billing Issues
    • Report Fraud and Scams
    Service Requests
    • Start, Stop & Transfer Service
    • Modify Service
    Energy Usage
    • View Usage
    • Energy Saving Tips
    • Rebates & Incentives
    Business Accounts
    • Business Summary
    • Industry Solutions
    • Builders & Contractors
    • Business to Business
    Register
    Account Settings
    Change your email, phone number, and other settings on your profile
    Notification Preferences
    Get outage alerts, or manage how we contact you
  • Outages(current)
    Outages Overview
    • Report an Outage
    • Check Outage Status
    • Outage Alerts
    • View Outage Map
    • Load Shed Information
    • Power Restoration FAQs
    • Outage Verification Letter
    Safety
    • Power Line Safety
    • Portable Generators
    Report Other Problems
    • Safety Hazard
    • Tree Problem
    • Streetlight Problem
    • Outdoor Light Problem
    • Power Theft
  • Savings(current)
    Home Savings
    • Rebates & Incentives
    Energy Tips
    • Heating & Cooling
    • Lighting
    • Landscaping
    • Appliances & Electronics
    Business Savings
    • Energy Saving Tips
    • Temperature Tracker
    • Industry Solutions
    Energy Usage
  • Community(current)
    Community Overview
    Caring for Our Community
    • Featured Stories
    • Volunteering
    • Charitable Giving
    Projects & Plans
    • Smart Meters
    • Reliability & Tree Trimming
    Economic Development
    Clean Energy
    • Environment
    • Electrification for Your Business
    • Renewable Energy
    • Electric Cars
    Our Company
    • News Releases
    • About Us
    • Careers
  • Contact(current)
    Contact Overview
    Customer Service:
    • 1-877-373-4858
    Outages:
    • 1-866-223-8508
    Careers
    Power out?
    • Report an Outage
    • Check Outage Status
    • View Outage Map
    Call 811 Before You Dig
    Account Maintenance
    • Update Account Settings
    • Start, Stop & Transfer
    • Notification Preferences
    Other Contacts:
    • Media Contacts
    Social Media:
    • Facebook
    • X
×
  1. Home
  2. Outages
  3. Storm and Outage Details

Storm and Outage Details

Power out and need more info?
See what you can do

AEP Texas Actively Monitors Tropical Storm Bertha

Update: 7/20/2026 7:57 PM CT

AEP Texas continues to actively monitor Tropical Storm Bertha.

AEP Texas is taking proactive steps to prepare for a range of potential impacts. Local personnel across the coastal region are actively monitoring conditions, reviewing response plans and preparing equipment and facilities. The company has also begun securing additional crews and resources to support restoration efforts, if needed. Current forecasts indicate tropical weather could begin affecting portions of the AEP Texas service area by Friday.

AEP Texas is actively monitoring the pattern. In addition, we are preparing in the following ways:

  • Tree trimming crews will engage in increased vegetation management in coastal communities along the Texas Gulf Coast beginning Tuesday. This proactive activity will protect electrical facilities where trees or limbs could potentially pose threats to operations or restoration.
  • Staging areas are being secured across the Corpus Christi District as far south as Robstown and as far north as Bay City.
  • All planned work or planned maintenance outages are being evaluated and assessed for rescheduling as all resources would be focused on the tropical depression.

AEP Texas encourages all customers to remember the following storm safety guidelines:

  • Consider all downed power lines energized and dangerous. Do not touch anything in contact with the line, such as trees, fences, or puddles of water. Stay at least 10 feet away from any downed power line.
  • Customers who rely on life support systems or other electrical medical equipment are reminded to have a backup plan for prolonged outages.
  • Always follow the manufacturer’s instructions when using portable generators.

To report a safety hazard, a downed power line, or a tree hazard, please visit aeptexas.com/outages or call (866) 223-8508.

Please continue to follow AEP Texas on social media for the latest updates about our storm response and preparation or visit AEPTexas.com.

AEP Texas continúa monitoreando activamente la tormenta tropical Bertha.

AEP Texas está tomando medidas proactivas para prepararse ante diversos impactos potenciales. El personal local de la región costera monitorea activamente las condiciones, revisa los planes de respuesta y prepara equipos e instalaciones. La empresa también ha comenzado a asegurar cuadrillas y recursos adicionales para apoyar las labores de restablecimiento del servicio, de ser necesario. Los pronósticos actuales indican que las condiciones meteorológicas tropicales podrían comenzar a afectar partes del área de servicio de AEP Texas a partir del viernes. AEP Texas monitorea activamente la evolución del fenómeno.

Además, nos estamos preparando de la siguiente manera:

• Las cuadrillas de poda de árboles intensificarán las labores de control de vegetación en las comunidades costeras a lo largo del Golfo de Texas a partir del martes. Esta medida proactiva protegerá las instalaciones eléctricas en zonas donde los árboles o las ramas podrían representar una amenaza para las operaciones o las labores de restablecimiento del servicio.

• Se están habilitando áreas de despliegue y logística en todo el distrito de Corpus Christi, abarcando desde Robstown en el sur hasta Bay City en el norte.

• Se están evaluando todos los trabajos programados y las interrupciones planificadas por mantenimiento para considerar su reprogramación, ya que todos los recursos se destinarán a atender la situación derivada de la tormenta tropical.

AEP Texas recomienda a todos sus clientes tener en cuenta las siguientes normas de seguridad ante tormentas:

• Considere que todos los cables eléctricos caídos están energizados y son peligrosos. No toque ningún objeto que esté en contacto con el cable, como árboles, cercas o charcos de agua. Manténgase a una distancia mínima de 10 pies (3 metros) de cualquier cable eléctrico caído.

• Se recuerda a los clientes que dependen de sistemas de soporte vital u otros equipos médicos eléctricos que deben contar con un plan de respaldo para casos de interrupción prolongada del servicio.

• Siga siempre las instrucciones del fabricante al utilizar generadores portátiles.

Para reportar un riesgo de seguridad, un cable eléctrico caído o un peligro relacionado con árboles, visite aeptexas.com/outages o llame al (866) 223-8508. Siga a AEP Texas en las redes sociales para obtener las últimas actualizaciones sobre nuestra preparación y respuesta ante la tormenta.

Prior Updates

7/20/2026 10:33 AM CT

Check outage status Report an outage

Check Your Outage Status

Log into your account to get the latest on whether we detect an outage at your address and estimated restoration times.

Check outage status

See the Outage Map

For updates on your neighborhood, check the real-time outage map.

View outage map

Report an Outage

We process outage reports immediately; your reports help us track outages and provide updates, 24-hours a day.

Report power outage

Get Outage Alerts

Receive text messages or emails when your outage information is updated.

Get outage alerts

View Our Outage Map

The outage map provides real-time information about power outages affecting our customers.

Check the map

Confused About Outages?

We’ve compiled answers to our most frequently asked questions.

Get answers

Storm Preparedness

Knowing what to do and when to do it can save your life and the lives of those you love.

Be prepared

Related information...
Report Power Outage
Check Outage Status
View Outage Map
Outage Alerts
Report Other Problem
Outages FAQ
Outage Verification Letter
Load Shed Information

  • Safety
  • Company
  • Clean Energy
  • Business
Need help? Call us.
866-223-8508
Español
Visit AEP.com | Investors | AEP Careers | Electric Choice | Electric Rates
Use of this site constitutes acceptance of the AEP Terms and Conditions. Privacy Policy | Cookie Settings |Your Privacy Choices © 1996-2026 American Electric Power. All Rights Reserved.

Select your state handbook


  • Indiana Customer Handbook

  • Michigan Customer Handbook
  • Texas Customer Handbook

  • Arkansas: Your Rights as a Customer

  • Arkansas: "Arkansas Commercial/Industrial Price Options"

Loading video...


What Does "Remember User ID” Mean?

“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.

Security Code

Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.

If you have forgotten your security code, please call 877-373-4858.

Welcome back!

Please login to manage your account.

Forgot User ID or Password?
Register