Loading...

Processing your request

Thank you for your patience.

Skip to main content
Español
Aep Texas
  • My Account
    • Account Summary
    • Bills & Payments
    • Service Requests
      • Service Requests Overview
      • Start, Stop or Transfer Your Service
      • Modify Service
        • Change or Upgrade Your Service
        • Modify Home Service
        • Modify Business Service
      • Meter Reading Schedule
      • Electric Choice
    • Your Energy Usage
    • Account Settings
      • Account Settings Overview
      • Notifications
      • Manage Multiple Accounts
        • View Your Accounts
        • Add Account
        • Remove Account
        • Change Default Login Account
      • Change Account Password
      • Change Email Address
      • Change Mailing Address
      • Change Phone Number
      • Change Profile Name
    • Business Accounts
  • Outages
    • Outages Overview
    • Report Power Outage
    • Check Outage Status
    • View Outage Map
    • Outage Alerts
    • Report Other Problem
      • Report Safety Hazard
      • Report Tree Problem
      • Report Streetlight Problem
      • Report Leased Light Problem
      • Report Power Theft
    • Outages FAQ
    • Outage Verification Letter
    • Load Shed Information
  • Savings
    • Savings Overview
    • Money and Energy Savings for Your Home
      • Home Savings Overview
      • Save Energy
        • Save Energy Overview
        • Appliances & Electronics
        • Heating & Cooling
        • Landscaping
        • Lighting
        • Water Heating
      • Temperature Tracker
    • Money and Energy Savings for Your Business
      • Money and Energy Savings for Your Business Overview
      • Save Energy
        • Save Energy Overview
        • Heating & Cooling (HVAC)
        • Lighting
        • Motors & Drives
        • Refrigeration
      • Temperature Tracker
      • Savings Toolkit
    • Your Energy Usage
  • Community
    • Community Overview
    • Caring For Our Community
      • Caring For Our Community Overview
      • Volunteering
      • Charitable Giving
      • Featured Stories
    • Growing Our Community
      • Growing Our Community Overview
      • Community Affairs and Economic Development Managers
    • Power Projects & Plans
      • Power Projects & Plans Overview
      • Reliability & Tree Trimming
      • McAllen & Mission Area Transition from Oncor
      • Smart Meters
      • Asset Controller
    • Energy Education
      • Energy Education Overview
      • Kids & Teachers
      • Electric & Magnetic Fields
    • Clean Energy
    • Economic Development
    • Electric Cars
    • Electrification for Your Business
    • Featured Stories
  • Contact
    • Contact Us
    • Update Account Settings
    • Report an Outage
  • Safety
    • Safety Overview
    • Order Safety DVD
    • Power Line Safety
    • Staying Safe at Home
    • Contractor Safety
    • Emergency Responders
    • Generator Safety for Businesses
  • Company
    • Company Overview
    • About Us
      • About Us Overview
      • AEP Texas Electric Choice
        • AEP Texas Electric Choice Overview
        • Business Hours & Holiday Schedule
        • Letters of Authorization
        • Permit & Inspection Requirements
        • How to Register As A REP
        • REP Desk
        • Meter Reading Schedule
        • SAC & TDSP Codes
        • Tariff Codes
        • Transition Deposit Charge Agreements
        • Workshops
        • ZIP codes
      • AEP Texas Leadership
      • AEP Texas Electric Rates
    • Economic Development
      • Economic Development Overview
      • AEP Economic Development
      • Economic Development Training
      • Shale Oil and Gas Location
    • News Releases
      • News Releases Overview
      • AEP Texas Media Contacts
    • Careers
    • Legal Notices
    • Media Gallery
  • Clean Energy
    • Clean Energy Overview
    • Electric Cars
      • Electric Cars Overview
      • Electric Vehicles for Your Business
    • Electrification for Your Business
      • Electrification for Your Business Overview
      • Electric Forklifts
    • Environment
    • Renewable Energy
      • Renewable Energy Overview
      • Solar
        • Solar Overview
        • Do's and Don'ts of Hiring a Contractor
        • How Residential Solar Panels Work
      • Wind
  • Business Customers
    • Business Summary
    • Business To Business
      • Business To Business Overview
      • Pole Attachment Policy
    • Industry Solutions
      • Industry Solutions Overview
      • Economic & Business Development
      • Sustainability
      • Electrification
      • Associated Business Development
    • Builders & Contractors
      • Builders & Contractors Overview
      • Installing Generating Equipment
      • Meter Install Order Status
      • New Business Service
      • New Home Service
      • RV Park Meter Policy
      • Temporary Service
    • Federal Tax Credits | Explore Grants & Incentives for Your Business
Register Contact us
Español
Give feedback
  • My Account(current)
    Account Summary
    • Electric Choice
    • Electric Rates
    Billing Issues
    • Report Fraud and Scams
    Service Requests
    • Start, Stop & Transfer Service
    • Modify Service
    Energy Usage
    • View Usage
    • Energy Saving Tips
    • Rebates & Incentives
    Business Accounts
    • Business Summary
    • Industry Solutions
    • Builders & Contractors
    • Business to Business
    Register
    Account Settings
    Change your email, phone number, and other settings on your profile
    Notification Preferences
    Get outage alerts, or manage how we contact you
  • Outages(current)
    Outages Overview
    • Report an Outage
    • Check Outage Status
    • Outage Alerts
    • View Outage Map
    • Load Shed Information
    • Power Restoration FAQs
    • Outage Verification Letter
    Safety
    • Power Line Safety
    • Portable Generators
    • Meter Collar Devices:
    • Installation
    • Approved Devices
    Report Other Problems
    • Safety Hazard
    • Tree Problem
    • Streetlight Problem
    • Leased Light Problem
    • Power Theft
  • Savings(current)
    Home Savings
    • Rebates & Incentives
    Energy Tips
    • Heating & Cooling
    • Lighting
    • Landscaping
    • Appliances & Electronics
    Business Savings
    • Energy Saving Tips
    • Temperature Tracker
    • Industry Solutions
    Energy Usage
  • Community(current)
    Community Overview
    Caring for Our Community
    • Featured Stories
    • Volunteering
    • Charitable Giving
    Projects & Plans
    • Smart Meters
    • Reliability & Tree Trimming
    Economic Development
    Clean Energy
    • Environment
    • Electrification for Your Business
    • Renewable Energy
    • Electric Cars
    Our Company
    • News Releases
    • About Us
    • Careers
  • Contact(current)
    Contact Overview
    Customer Service:
    • 1-877-373-4858
    Outages:
    • 1-866-223-8508
    Careers
    Power out?
    • Report an Outage
    • Check Outage Status
    • View Outage Map
    Call 811 Before You Dig
    Account Maintenance
    • Update Account Settings
    • Start, Stop & Transfer
    • Notification Preferences
    Other Contacts:
    • Media Contacts
    Social Media:
    • Facebook
    • X
×
  1. Home
  2. Community
  3. Caring For Our Community
  4. Featured Stories

Featured Stories


Loading...    loading
Read Story

November 10, 2025

AEP Texas Sponsors 2025 Corpus Christi Dia De Los Muertos

AEP Texas sponsored Corpus Christi's annual Dia De Los Muertos Festival to celebrate culture and the arts! Watch the video to get a glimpse of the celebration.

AEP Texas sponsored Corpus Christi's annual Dia De Los Muertos Festival to celebrate culture and the arts! Watch the video to get a glimpse of the celebration.


Read Story

November 10, 2025

AEP Texas Sponsors Big Country HBA Golf Tourney

AEP Texas served as a Hole Sponsor at the Big Country Home Building Association (HBA) annual Golf Tournament in support of the organization's ongoing efforts to promote housing growth and community development in Abilene.

AEP Texas served as a Hole Sponsor at the Big Country Home Building Association (HBA) annual Golf Tournament in support of the organization's ongoing efforts to promote housing growth and community development in Abilene.


Read Story

November 3, 2025

Customer First Mindset! AEP Texas Hosts 2025 Competitive Retailer Relations Workshop

AEP Texas welcomed more than 60 competitive retailers and company representatives to its 2025 Competitive Retailer Relations Workshop. Guests learned about growth, regulatory updates, resiliency plan, DER trends, and revenue protection efforts.

AEP Texas welcomed more than 60 competitive retailers and company representatives to its 2025 Competitive Retailer Relations Workshop. Guests learned about growth, regulatory updates, resiliency plan, DER trends, and revenue protection efforts.


Read Story

November 3, 2025

AEP Texas Line Crew Named Parade Marshal for 2025 Jim Wells County Fair

The Jim Wells County Fair Association selected the Alice linemen crew as Parade Marshal for the 2025 Jim Wells County Fair, recognizing the team's "outstanding commitment" to local youth and continued community support.

The Jim Wells County Fair Association selected the Alice linemen crew as Parade Marshal for the 2025 Jim Wells County Fair, recognizing the team's "outstanding commitment" to local youth and continued community support.


Read Story

November 3, 2025

AEP Texas Team Recognized for Exceptional Customer Service Excellence

AEP Texas customer Linear Power International recently praised AEP Texas' San Angelo team, which includes Jeff Helton, Felicia A. Salgado, and Jason Lambright, for their outstanding support and customer service.

AEP Texas customer Linear Power International recently praised AEP Texas' San Angelo team, which includes Jeff Helton, Felicia A. Salgado, and Jason Lambright, for their outstanding support and customer service.


Read Story

November 3, 2025

AEP Texas Spreads Halloween Cheer at La Feria ISD's Monster Mash Candy Bash

AEP Texas employees joined the fun at La Feria ISD's Monster Mash Candy Bash by handing out sweets and smiles while connecting with families from across the community.

AEP Texas employees joined the fun at La Feria ISD's Monster Mash Candy Bash by handing out sweets and smiles while connecting with families from across the community.


Read Story

November 3, 2025

Little ones trick-or-treat at the AEP Texas McCamey Service Center

Approximately 30 pre-kinder students, teachers, and staff members visited AEP Texas employees at the McCamey Service Center and other local businesses for a safe trick-or-treating activity.

Approximately 30 pre-kinder students, teachers, and staff members visited AEP Texas employees at the McCamey Service Center and other local businesses for a safe trick-or-treating activity.


Read Story

November 3, 2025

Young Ones Trick-or-Treat at AEP Texas Laredo Service Center

The Laredo Service Center received a visit on Halloween and Halloween eve from the youngest within the community who were looking for safe places to trick-or-treat.

The Laredo Service Center received a visit on Halloween and Halloween eve from the youngest within the community who were looking for safe places to trick-or-treat.


Read Story

November 3, 2025

Vernon Distribution Team Spreads Cheer at "Munchkins on Main"

The Vernon Distribution team represented AEP Texas by connecting with the community and spreading some Halloween spirit.

The Vernon Distribution team represented AEP Texas by connecting with the community and spreading some Halloween spirit.


Read Story

October 30, 2025

AEP Texas emite el tiempo estimado de restauración (ETR) actualizado para el incendio en Gregory

AEP Texas ha emitido un tiempo estimado de restauración (ETR) actualizado para los clientes afectados por el incendio en Gregory. Debido al tiempo de acceso a la zona afectada esta mañana, las cuadrillas ahora esperan restaurar el servicio eléctrico a los clientes que puedan recibir electricidad para las 3 p.m. del jueves. A las 11:30 a.m. del jueves, 40 clientes permanecen sin energía.

AEP Texas ha emitido un tiempo estimado de restauración (ETR) actualizado para los clientes afectados por el incendio en Gregory. Debido al tiempo de acceso a la zona afectada esta mañana, las cuadrillas ahora esperan restaurar el servicio eléctrico a los clientes que puedan recibir electricidad para las 3 p.m. del jueves. A las 11:30 a.m. del jueves, 40 clientes permanecen sin energía.


See more featured stories

Related information...
Volunteering
Charitable Giving

  • Safety
  • Company
  • Clean Energy
  • Business
Need help? Call us.
866-223-8508
Español
Visit AEP.com | Investors | AEP Careers | Electric Choice | Electric Rates
Use of this site constitutes acceptance of the AEP Terms and Conditions. Privacy Policy © 1996-2025 American Electric Power. All Rights Reserved.

Select your state handbook


  • Indiana Customer Handbook

  • Michigan Customer Handbook
  • Texas Customer Handbook

  • Arkansas: Your Rights as a Customer

  • Arkansas: "Arkansas Commercial/Industrial Price Options"

Loading video...


What Does "Remember User ID” Mean?

“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.

Security Code

Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.

If you have forgotten your security code, please call 877-373-4858.

Welcome back!

Please login to manage your account.

Forgot User ID or Password?
Register